Arabs want reform, but the change they want is more related to quality of life than political issues. And when asked how helpful the United States could be in promoting reform in their countries, they were decidedly cool to US involvement in their internal affairs.

These were two of the findings of a significant new study conducted by ZI in five Arab states. The poll, which surveyed attitudes of 2,600 adult Arabs in Morocco, Saudi Arabia, Jordan, Lebanon, and the United Arab Emirates, asked respondents to evaluate the importance of ten different reform issues and then to indicate how helpful they felt the US could be in assisting their countries achieve each of these reforms.

Overall, the areas viewed as most important, in rank order, included: expanding employment opportunities, improving health care, and improving the educational system. In the middle of the list were internal matters like fighting extremism and protecting civil rights. But at the list's bottom were the more political issues, such as: expanding democracy, promoting political debate, political reform, and advancing women's rights. 

It is significant to note, by way of comparison, that resolving the Israeli-Palestinian conflict ranked second in importance overall, right after expanding employment and before improving health care. 

What these findings demonstrate is that Arab public opinion wants change, but that their most important issues of concern are structural changes that improve daily life and expand opportunities for personal advancement. 

The study finds no substantial difference in the rank order given to these issues when the respondents are compared by age, gender, or educational achievement. Men, for example, rank Israel-Palestine as their primary concern followed by employment, health care, and education. Women, on the other hand, rank employment first followed, in order, by health care, Israel-Palestine, and education.

Both genders also agree that democracy issues, reform, women's rights, and political debate are at the bottom of their list of concerns. Women, not surprisingly, give a somewhat higher score to the issue of expanding women's rights, but still rank it ninth out of ten in overall importance-the same ranking given to this issue by men. Meanwhile, men give a slightly higher score to civil rights, democracy, and reform, but, like women, agree that these issues rank sixth, seventh, and eighth in overall importance.

When compared by age, older Arabs demonstrate greater intensity of concern for Israel-Palestine and civil rights, while younger Arabs show greater concern for women's rights. Nevertheless, both young and old agree on the overall rank order of all issues. Both age cohorts place resolving the Israeli-Palestinian dispute as second in importance, civil rights in sixth place, and women's rights ninth out of the ten issues covered in the survey.

Only minor differences appear when the attitudes of university educated Arabs are compared with those who have not received a degree. More educated Arabs, for example, showed somewhat greater concern with health care and civil rights, while their less educated compatriots gave higher ratings to improving educational opportunities and women's rights. But, overall, the rank order of issue concerns was virtually the same for both groups. 

When asked how helpful the US could be in assisting their countries in advancing each of these ten concerns, there was broad consensus that the most significant role the US could play was in resolving the Israeli-Palestinian conflict.

In Lebanon and Morocco, and to a lesser degree, Jordan, there is support for US assistance in expanding employment, improving health care, and improving educational opportunities. On the other hand, there is near universal rejection of any US role in political reform, protecting civil rights, or advancing democracy or women's rights. 

The lessons that can be culled from just a preliminary review of the findings of this AAI/ZI study are that Arabs do want change, but the change they want is different that what is being promoted by the more ambitious plans of Western governments. What this survey of Arab opinion reveals is that the most critical first steps to be taken are to grow Arab economies and improve the quality of life and essential services. Finally, Arab opinion seems to be saying that internal political affairs are just that-internal.

With the apparent rejection of outside interference in internal political matters, it would be more useful for supporters of Arab reform to find ways to assist infrastructure development and the expansion of trade and investment in order to promote economic growth. It may well be that successful economic and educational development would lead to the political changes sought by reformers without incurring resentment or resistance. Reform, in any case, must be demand driven and not imposed from outside.